Hong Kong Emergency Medical Services Corps ('the Corps') considers the safeguarding of the privacy of personal data as highly important, and is committed to complying with the principles and provisions of the Cap. 486 Personal Data (Privacy) Ordinance in the following aspects. This Policy explains how we may collect and use the information you give us, the conditions under which we may disclose it to others and how we keep it secure.
香港緊急醫療服務團（簡稱「本隊」）非常重視保障個人資料的私隱權，並承諾會盡力遵守香港法例第 486 章《個人資料（私隱）條例》的原則及規定。本隊承諾盡力遵守「保障個人資料（私隱）政策聲明」，妥善收集、使用、處理及保存個人資料。
Purpose of Collection of Personal Data
What type of personal information is collected
The personal information we collect from you is limited to what is necessary to enable us to carry out the purposes for which it is collected. The type of personal information we collect depends on the context of your interactions with Hong Kong Emergency Medical Services Corps and the choices you make, including your privacy settings.
The data we may collect, store and use can include the following:
You have choices about some of the personal information we collect. When you are asked to provide personal information, you may decline. Please note that if you choose not to provide personal information that is necessary to enable us to carry out your request, we may not be able to fulfil that request.
How we collect your personal information
There are various ways you might share your personal information with Hong Kong Emergency Medical Services Corps, depending on how you interact with us. At present we offer the following channels of communication:
For instance, you might provide personal information when making a donation to us through our websites, by text, by telephone or by completing a direct debit form which you send to us by post. When you visit our websites, we use marketing analytics products and providers to measure the effectiveness of our websites, which may entail the collection of personal information in the form of online identifiers. You might send us an e-mail requesting support with a product or service, and personal information might be collected by us to enable us to deal with your enquiry.
Some of our premises and vehicles are monitored by CCTV and footage may be captured for security and safety purposes.
Use of Personal Data
In general, the Corps will only use personal data collected:
We will not sell or rent your information to third parties.
The Corps, with the written consent or indication of no objection from a data subject, will use the personal data for dissemination of training and programme information, product / facility / service promotion and fundraising appeal. The data subject has the opt-out right requesting to cease to use the data at any time without cost.
For any personnel who would like to raise an opt-out request regarding the use of his / her personal data by the Corps, please inform the Corps of the request by forwarding the full name and contact phone number by email ([email protected]).
When acquiring third-party service for personal data processing, all service providers are bound by a contract or a non-disclosure agreement to keep all the personal data confidential and secured, and to prevent unauthorized access.
Transfer of personal data to places outside Hong Kong
The Corps may transfer personal data to places outside Hong Kong in order to carry out the stated purposes in item 2 "Use of Personal Data" only when deemed necessary.
CCTV monitoring systems
The Corps has installed CCTV monitoring systems in vehicles and in the public areas in some of the offices and premises for security reasons. In principle, video records will be kept for not more than 12 months and only authorized persons are allowed to access the video records strictly for security issues.
Disclosure of personal data
The Corps may provide the personal data to third-party for purposes related to the Corps on a need-to-know basis, including but not limited to the following circumstances:
Accuracy and Duration of Retention of Personal Data
Security of Personal Data
Communication on the use of, accessing and updating Personal Data
本隊保留在必要時修改本「保障個人資料 (私隱) 政策聲明」的權利。 修訂內容會被公佈，而修訂後的「保障個人資料 (私隱) 政策聲明」可從本隊網站下載。
For further information or any inquiry, please contact us.
In case of any discrepancy between the English and Chinese versions of this Statement, the English version shall apply and prevail.
30 January 2021